Event by Wire is, first and foremost, a webcasting provider for the death care industry. We pioneered webcasting for funeral homes, and it remains our key focus five years later.
Our state-of-the-art webcasting solution is a complete end-to-end offering for your facility, including all the software, hardware, training, and support you and your staff will need in order to leverage this lucrative new revenue stream.
When you sign up for our webcasting services, we provide all the equipment you will need, pre-configured to work as soon as you take it out of the box. We use only the best components so you end up with professional-quality video without having to be video experts. In addition, we maintain all of the equipment and will repair or replace anything that needs it for the length of your contract.
The Event by Wire Professional Webcasting System software is our custom-built solution to make webcasting easy for your staff. Even staff members with little to no computer experience can learn to use this software in less than an hour - it's that easy!
Unlike other webcasting companies, Event by Wire includes professional training for you staff in every new contract. One of our trainers will work with your staff members, walk them through the setup process, teach them how to perform a webcast, how to burn a DVD of the webcast, and answer any questions they may have along the way. If any of your staff needs a refresher at some point, we also provide training videos with each system that will show them exactly how to perform the necessary steps to be successful, right down to the best way to present webcasting to families to ensure they will see the value of your offering!
The number one thing that separates Event by Wire from any other webcasting provider is our dedication to providing best-in-class customer service and support. Our highly qualified Customer Service Representatives are trained specifically to handle any questions or issues that may arise for your staff and are available via email or toll-free telephone call seven days a week. As an added benefit, we also publish our support contact information on our website for viewers of your events, so that they can also contact us directly for assistance in viewing a webcast free of charge. You will not find a more dedicated support team anywhere in the industry.
To speak with one of our team members about how webcasting can best serve your needs, please contact us at your convenience and we will arrange to demonstrate the system for you and show you how easy it is to add webcasting to your offerings.
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Join us, every Friday at 1pm Pacific Time (4pm Eastern Time) for an online webinar that will introduce funeral webcasting for your facility! Topics covered include why you need to be webcasting funerals today, how webcasting increases customer satisfaction, and more.
We'll see you then!